How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days within Canada, depending on your location.

Do you ship internationally?

No, at this time we only ship within Canada.

Can I change or cancel my order?

Once an order has been placed, we cannot guarantee changes or cancellations as it may already be processing. Please contact us as soon as possible at [your email].

What is your return policy?

All sales are final. However, if your order arrives damaged or incorrect, please contact us within 3 days of delivery and we will assist you.

Are your products professional quality?

Yes. Maison Gel products are selected for quality, consistency, and performance suitable for both beginners and professionals.

Will gel colours look exactly like the photos?

We do our best to display colours accurately, but slight variations may occur depending on screen settings and lighting.

How do I know my order went through?

You will receive a confirmation email immediately after placing your order, followed by a tracking email once your order ships.